Privacy Policy

Introduction

Tranquil-cascade is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.

By accessing our website or engaging our services, you acknowledge that you have read and understood this policy.

Information We Collect

Information You Provide

When you contact us or use our services, we may collect:

• Name and professional title
• Email address
• Institutional affiliation
• Project details and research information you choose to share
• Correspondence and communication records

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and general location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Improve our website and service offerings
• Communicate with you about projects and relevant updates
• Comply with legal obligations
• Protect our rights and prevent misuse

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: To perform services you have requested
• Legitimate interests: To operate and improve our business
• Consent: Where you have explicitly agreed to specific processing
• Legal obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Service providers who assist in operating our website and business, bound by confidentiality agreements
• Legal authorities when required by law or to protect our rights
• Professional advisors including accountants and legal counsel

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically, we retain client records for seven years following the completion of services.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Object to or restrict certain processing activities
• Receive your data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, access controls, and regular security assessments.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through our website or direct notification where appropriate. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

tranquil-cascade
47 Research Lane
Cambridge, CB2 1TN
United Kingdom

Email: [email protected]