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Our Commitment to Data Protection

Tranquil-cascade is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we meet our obligations and how you can exercise your rights.

Data Controller

Tranquil-cascade acts as the data controller for personal information collected through this website and in the course of providing our services. This means we determine how and why your personal data is processed.

Your Rights Under UK GDPR

The UK GDPR provides you with specific rights regarding your personal data:

Right to Be Informed

You have the right to know how your personal data is being used. Our Privacy Policy provides comprehensive information about our data processing activities.

Right of Access

You can request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to such requests within one month.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to rectification requests within one month.

Right to Erasure

In certain circumstances, you have the right to request that we delete your personal data. This right applies when:

Right to Restrict Processing

You have the right to request that we limit the way we use your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing.

Right to Data Portability

Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects. We do not currently engage in such automated decision-making.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request. Requests are generally free of charge, though we may charge a reasonable fee for manifestly unfounded or excessive requests.

Lawful Basis for Processing

We process personal data only when we have a valid lawful basis. The bases we rely upon include:

Data Protection Impact Assessments

Where required by the UK GDPR, we conduct Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals' rights and freedoms.

Data Breaches

We have procedures in place to detect, investigate, and report personal data breaches. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay.

International Transfers

When we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the Information Commissioner's Office.

Complaints

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk

We would appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first.

Contact Us

For any questions about this GDPR statement or to exercise your data protection rights:

tranquil-cascade
47 Research Lane
Cambridge, CB2 1TN
United Kingdom

Email: [email protected]